For Most Major Brands
Policy and Rate Information
Repair Que - Our current estimated turn-around time is 4 weeks on all non-rush units. This is an estimate only and is subject to delay based on parts availability.
$50 - 3 Day Turn-Around (subject to parts availability)
$75 - 1 Day Turn-Around (subject to parts availability)
Rush fees are due at drop off in addition to the diagnositc fee. Rush service is subject to parts availability, there are no refunds due to back order on parts.
Diagnostic Fee - We charge an initial diagnostic fee for all non-warranty units
Diagnostic fees are applied to the cost of the repair
$50 - Most music and pro-audio products, speakers, amplifiers and effects, lights and the majority of general electronics.
$75 - Keyboards and Mixing boards with 16 channels or more.
Shop Warranty - Our Shop warranty is 30 days and extends only to the specific service performed.
Manufaturer Warranty - We are a authorized warranty service center for most major music and pro-audio brands. No warranty service will be done without sales receipt. There is a $50 diagnostic fee for any unit turned in with no actual repair needed (no problems found) or warranty claims denied by the manufacturer.
Service Hourly Rate $100 per hour (1/2 hour minimum charge) billed in 1/4 hour increments.
Contact our service department via email firstname.lastname@example.org